Wholesale Conditions of Sale

TERMS OF PAYMENT

Prepaid orders accepted by Visa, Master Card, E-Transfers, Paypal or Business Cheque. For credit card orders, please provide us with your credit card number, expiry date, and name of cardholder. Credit Card Authorization forms must be updated on a yearly basis. Credit application of Net 15 / Net 30 will be accepted from established accounts after being active for 12 months. Credit Limits and terms will be revised annually or reviewed at customer's request. Accounts exceeding the agreed upon term of payment and/or credit limit will be placed on a NO SHIP status until account is cleared up. A service charge of 2% per month (24% per annum) will be applied to all overdue accounts. N.S.F. Cheques and overdue accounts will automatically convert to a Credit Card status. A service charge of $50.00 will apply to all N.S.F. Cheques. Accounts overdue for 90 days will be sent for collections. All administration and collection costs are applied to the outstanding balance. Account Holder is responsible for all purchases made by additional buyers on the account.

ORDERING

We will accept orders placed by fax, email or through www.ibeadcanada.com. Unfortunately, we cannot accept orders placed by phone. Prices are net F.O.B. Wahnapitae, Ontario. First order minimum is $500.00. Subsequent orders are $250.00 minimum. A minimum yearly amount of $2,000.00 must be maintained to keep your account active.

SHIPPING & TAXES

All applicable taxes and shipping charges will be added to your invoice. Shipping charges are calculated on a box by box basis using Canada Post Expedited Shipping. We reserve the right to correct any pricing and/or shipping errors.

I-BEAD WAREHOUSE PARCEL PICKUP

All orders placed require a 24 hour processing period for pick-up. Method of payment can be Cash, Debit Card, Visa, Master Card, E-Transfer or Paypal. Please note that Business Cheques will only be accepted once Credit Application has been approved.

I-BEAD IN-STORE ORDERS

First order minimum is $500.00 and subsequent orders are $250.00 minimum. Hours of operation are Monday thru Saturday 10am to 6pm (7pm on Thursdays and Fridays) and 11am to 5pm on Sundays. Method of payment can be Cash, Debit Card, Visa, Master Card, E-Transfer or Paypal. Please note that Business Cheques will only be accepted once Credit Application has been approved.

RETURNS

You must first call our Customer Service Desk and request an RMA (Return Merchandise Authorization) before shipping. No returns or credit for special orders, clearance merchandise, special sale items, cut items, wearable items or books and patterns. All returned merchandise must be shipped via courier with a tracking number. Returns for any reason except our error will be subject to a 20% restocking charge. All merchandise must be returned in undamaged, unopened original packaging with a copy of the original invoice. No returns will be accepted after 10 days of receiving your order. NO REFUNDS – exchange or credit only. In-Store shopping – All sales are Final. No returns will be accepted.

PRICE LISTS

We reserve the right to adjust prices when necessary without notice. Prices will vary due to market conditions, order quantities, product availability and currency fluctuation.

SPECIAL ORDERS

All special orders must have a non refundable deposit of 30% of the total value. No cancellations or returns will be accepted on special orders.