CANADA POST SPECIAL UPDATE - Status of the Network - critical dates for Parcels





To our valued customers:


Canada Post has continued to work hard throughout the year to deliver on the increased demands as the country has worked to combat COVID-19. We began ramping up early for the peak holiday season given the potential demands and the need to maintain important safety measures. Our processing plants have been operating around the clock, processing record volumes which then go out for delivery each day. To help, we’ve added more than 4,000 seasonal employees, increased our fleet by more than 1,000 vehicles, worked with commercial customers to manage inductions and, throughout it all, encouraged Canadians to shop and ship as early as possible.


Peak season demand beyond projections


What we are seeing now is the full impact of the changes Canadians are making in response to safety and travel restrictions. Canadians are not only shopping online in record numbers for gifts and everyday items, we’ve seen a huge influx of customers at the post offices shipping gifts to replace their traditional holiday visits. We understand the importance of every item.


The result has been an unprecedented demand on our network as we maintain safety measures at each step of the process. Even with processing and delivery moving well with additional resources, there is a limit to what we can safely process and deliver.


We continue to monitor the situation closely and respond accordingly 


To help manage the volumes in the Greater Toronto Area, we made the decision to temporarily stop all tractor trailer pickups on December 9 and 10.  These decisions are not taken lightly and we appreciate the understanding. This weekend we are gearing up to process and deliver as much as possible as we head closer to Christmas. 


Looking ahead, with parcel volumes expected to continue at these levels, we want to inform you of some important dates. We’ve revised our shipping deadlines/cut-off dates and ask you to please take them into consideration when shipping and setting expectations with your customers. We remain committed to reliable and timely service and understand the importance of delivering items before Christmas. 


As we have done all year, we will also advise Canadians of these changes as we work to deliver their items before Christmas. 




Canada Post Xpresspost deadline: December 17

Canada Post Priority deadline: December 18  





Expedited Parcel ™

Local Zone

December 18

December 18

December 18

Regional Zone

December 181

December 181

December 16-182

National Zone

December 181

December 17

December 11-172

Anticipated mailing dates as of Dec 11 - Subject to change without notice

On-time delivery guarantees are currently suspended

Dates are between major urban centres and are dependent on origin and destination. Some restrictions apply.

1 Exceptions apply in some areas

2 Exact delivery standards exist for every origin-destination combination. Find the specific delivery standard from your postal code to a Canadian destination at